Privacy Policy
Effective Date: 29 July 2026
At Del Bello Biscotti ("we", "our", "us"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, purchase our products or interact with us.
1. Information We Collect
We may collect the following types of personal information:
Your name
Postal and delivery address
Email address
Telephone number
Payment information (processed securely by our payment providers—we do not store your credit card details)
Order history
Any information you provide when contacting us
Information about how you use our website, including cookies and analytics data
2. How We Collect Your Information
We collect personal information when you:
Place an order through our online store
Create an account (if applicable)
Subscribe to our newsletter
Contact us by email or through our website
Participate in promotions or competitions
Browse our website using cookies and similar technologies
3. How We Use Your Information
We use your personal information to:
Process and deliver your orders
Communicate with you regarding your purchases
Provide customer support
Improve our products and services
Send marketing communications where you have consented
Respond to enquiries
Meet our legal and regulatory obligations
Prevent fraud and maintain website security
4. Marketing Communications
If you choose to subscribe to our mailing list, we may send you updates about new products, promotions, market appearances and special offers.
You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.
5. Payment Information
Payments made through our website are processed by secure third-party payment providers. We do not store your full credit card or debit card details.
Please refer to the privacy policies of our payment providers for information about how they manage your payment information.
6. Cookies
Our website uses cookies and similar technologies to:
Improve website functionality
Remember your preferences
Analyse website traffic
Enhance your shopping experience
Most web browsers allow you to disable cookies through your browser settings, although this may affect certain website features.
7. Sharing Your Information
We may share your personal information with trusted third parties where necessary, including:
Delivery and courier companies
Payment processors
Website hosting providers
Email marketing platforms
Professional advisers where required
Government authorities where required by law
We do not sell or rent your personal information to third parties.
8. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
While we strive to protect your information, no method of transmission over the internet is completely secure.
9. Access and Correction
You may request access to the personal information we hold about you or request corrections if it is inaccurate or incomplete.
Please contact us using the details below.
10. Third-Party Websites
Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices of those websites.
11. Children's Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.
13. Contact Us
If you have any questions about this Privacy Policy or wish to access or correct your personal information, please contact us:
Del Bello Biscotti
Email: info@delbello.com.au
Website: www.delbello.com.au
If you believe your privacy concerns have not been addressed satisfactorily, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).